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Sample Workflow Manager Users

AdminStudio 2025 R2 | 30.0 / AdminStudio Enterprise Server 2025

There are two main categories of Workflow Manager users: consumers, who make requests; and administrators, who perform the tasks to complete those requests. Consumer and administrator companies group these users.

  • In an internal environment, the administrator company may be the IT department of a corporation, and consumer companies may be departments within that corporation.

  • In a consulting environment, the administrator company is the organization performing the requested tasks, and the consumer companies are its clinets that make requests.

One administrator company usually does work for multiple consumer companies (or internal departments).

A user's assigned roles determine how much functionality is available to that user. Permissions for all of Workflow Manager's functions are assigned to roles, as described in Managing Roles and Permissions, and roles are assigned to users. The tasks that administrators and consumers can perform depend upon the permissions of their assigned roles.

To help you get started using Workflow Manager, sample users are automatically created during installation. The names of the users along with their assigned roles demonstrate typical Workflow Manager users.

User TypeUser NameRoleHow They User Workflow Manager
Consumer Company Usersuser@company.com user@requester.comUser Application UserSubmit workflow requests
Monitor the progress of their workflow requests
lm@company.comLicense ManagerManage a company’s license compliance
cm@company.comConfiguration ManagerManages a company’s software distribution.
pm@requester.comProject ManagerMonitor the progress of all of the workflow requests submitted by his company
tester@requester.comUA TesterUser acceptance tester.
Administrator Company Usersrepackager@servicer.comRepackagerPerform workflow request tasks
Create and view reports
Create and view issues
techlead@servicer.comTech LeadSame permissions as the Repackager role but also has the permission to assign work
admin@servicer.comSCAdminAssign work
Monitor the progress of all of the workflow requests that his company is working on
Create new consumer companies, and create new consumer and administrator user accounts
Create roles, projects, and templates
Assign permissions to roles
Assign roles to consumers and administrators for each workflow request
Communicate with customers via Workflow Manager